Terms & Condition

• In the event you need to cancel your appointment, we respectfully request at least 24hrs notice
• For your appointment and 72hrs for packages/groups. Any cancellation or reschedule made less
• The booking amount will not be refunded.
• Bookings can be amended or cancelled.
• In the event you are going to be late for your appointment, we respectfully ask you to contact
• our customer service team at your earliest opportunity who can assist.

• For any queries or questions, please have your order number ready (available from your order
• Confirmation email). If you do not have this, we will require your full name, email address and
• Order date to investigate further.

• Our e-Gift Cards are processed automatically and you can expect them in your
inbox within1hour of placing your order.
• If you are having trouble locating your e-gift card please remember to check your junk folder.
• If you have any further issues with this please feel free to contact our
• customer service team No. +918928269552 who will be happy to help.
• If you wish to purchase a physical gift card rather an e-gift card please be aware that this is not an automated service and requires our dedicated team to manually process each gift card.

• Upon making a transaction, you will receive a receipt of your purchase. Please note: This is not your e-Gift Card. This also acts as a valid TAX receipt for businesses.
• If we are unable to fulfil your order following this acknowledgement (i.e. if any problem), We will contact you by email or telephone advising you of this.

• Deliveries can be made within India and to rest of the world.
• We will deliver the Gift Cards.
• Accordance with the delivery option selected by you. Whenever referred to, working days
• Exclude Saturday, Sunday and Bank Holidays. Any delivery timescales are indicative only based
• Upon delivery of the Gift Card to you, we will provide you with sufficient information to.
• Within the general terms and conditions.

For more information you can contact us.

Lubss Wellness, Old Sridevi Bungalow, Opp. Ramee Guest Line, Between Novotel Hotel to Juhu Post Office, AB Nair Road Juhu, Mumbai -400049 Maharashtra, India.
Mobile: +91 8928269552